Privacy-Policy
As a customer-focused travel agency, the safety and protection of our passengers come first in everything we do. Thus, we assure you of the utmost safety and protection of your private information through our integral and easy-to-understand Privacy Policy.
When you reserve or pay for your order on our website, we collect, use, disclose, and protect personal information based on our Privacy Policy. Before making any purchase or reservation on our website, please read and understand the privacy policy pages carefully.
We ask that our users read and agree to the conditions of our privacy statement regarding the use of our website. We also advise people to only order travel arrangements or purchases on our website if they agree with all or any part of our privacy policy, for that can result in misunderstandings and later legal hassles.
Information Collected By Our Website:
To meet your booking requirements and travel purchases, we collect your personal information. The information that is collected by us is given below:
- We collect personal information such as Full Name, Age, Gender, and Birthday.
- Phone Number, Postal Address, Email ID, Correspondence Contact details like Phone Number or Email ID, Billing Address, Communication Preferences, Your Contacts only with authorized access.
- Flight Information, Passport Number, Travel Itinerary, Country of origin, Favorite Airlines, Travel history, Travel preferences, Food preference, Accommodation preference, Travel Itinerary, and Sitting preference.
- We also collect account log-in information of your username; Password; and account settings.
- Data copied from your social media account with authorized access; content data, such as travel suggestions, location suggestions, photo or video content about traveling, etc.; review Data.
- Credit or Debit Card Information; Bank Account Information, is also collected by us.
Information You Provide:
As you are making a reservation or booking on our website, there is some part of your private information that you would have knowingly or unknowingly provided us. We have a fairly very transparent privacy policy that explains the information you might be providing us, and those are as follows:
- You may provide us with the private contact information of your communications, such as their email addresses, phone numbers, or names, on our website or through some of our marketing phone calls.
- You may give us your information when you fill out a form on our website or register through our website.
- We may receive such personal information when you subscribe to our service, post on our website, request a service, or report an issue with our website.
- You could also provide us with your personal information when you reply to our surveys, which we conduct for research or user experience enhancement purposes.
- You may give us your financial information when paying for purchases or bookings on our website.
- You may also provide your personal information while searching queries on our website.
How We Use Your Personal Information :
We may use your personal information on our website for various purposes. The ways through which we may use your information are listed below:
- To process and complete your booking or order, for example, to process your payment, communicate with you regarding your booking or order, and provide you with other customer service relating to your booking or order. We process passport details to complete a travel booking.
- We need to answer your requests and meet your requests so we can send you newsletters.
- I will communicate administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies.
- To send you marketing communications that we believe may be of interest to you, present products and offers tailored to you, or otherwise personalize your experience across our Services.
- We aim to help you participate in sweepstakes, contests, and similar promotions and administer such activities. Some such activities have separate rules, which may include additional provisions regarding how we treat your Personal Information. We recommend you read those rules carefully because you will be subject to them if you opt-in.
- To enable you to send messages to someone else through the Services. If you use this feature, you represent and warrant to us that you have the right to grant permission to give us your friend's name and email address.
To the extent we deem necessary or appropriate:
- Under applicable law, including laws outside your state or country of residence.
- To comply with legal processes and to prevent, detect, or suppress abuse, fraud, or criminal activity.
- To enforce our terms and conditions.
- To protect our operations, assets, or interests or those of any of our affiliates.
- To protect our rights, privacy, cybersecurity, safety, or property, or that of our affiliates, you, or others.
Automatically Collected Information:
Thetravelodeals gets all your data through Analytics or Advertising, as is the case with most travel websites. The personal details above are those you provide to us while booking, or we collect them through surveys or other channels. We also gather some automatically collected information about your device, actions while browsing, and usage patterns while you visit our website. This information includes- IP addresses, browser types, operating systems, and the pages you visit.
We will also collect data pertaining to service usage in the form of the path you took to reach our website, the path or pages you used on our website, usage data you while exiting the site, which are to the different web pages you visited on our website, the various link you clicked on our website, which videos or other contents you viewed, email open rates, your mouse movements, scrolls, click on the action, keystroke activity, browsing activity, the number of searches you have made, your purchasing behavior, and your usage data of the chat function on our website.
We and our third-party service providers also collect some advertising measurement data to enhance the user experience of our website. However, you must know that all the personal data we collect is completely secured under our data security norms. We use high-end digital data security encryption technologies, which are of international standards.
How do We Collect Analytics or Advertising Data?
The data from the above advertising and analytics will be a great boon for us to enhance our travel services, personalizing them to cater to specific interests. As mentioned above, we and our third-party service providers also collect this data in order to improve the user experience on our website. Here's how we collect Analytics or Advertising Data in different manners:
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We collect a few data through your browser or the device that you use to log into our website. These data will typically include your Media Access Control (MAC) address, the kind of computer you're accessing the website with, be it Windows or Mac, the resolution of your screen, the operating system's version and name, your device's model, the language in which you are accessing our website, your internet browser type and version, and the name and version of the app through which you are using it.
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We may collect the days of your downloads when you use an app or a website. We, along with our third-party service providers, may track and collect your app or website usage data, which may include the date and time you accessed our servers via our app or website and information regarding the downloads you made to or from the App or our Website.
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Cookies are critical and very common digital trackers that we use to collect information from your device or browser. They are short strings of information stored directly on your computer when you visit our website.
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We also use some other digital technologies to collect data, such as pixel tags. Pixel tags are also called web beacons or clear GIFs and are small graphic images. They may be associated with a few of our services to, among other things, track your activities for our travel services, such as email recipients, the compiled statistics of the data about the usage of our services.
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We collect the IP address of the computer you use to access our website. IP addresses are numbers that are automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever you access our services, along with the time of your visit and the pages that you visited.
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We may collect information about the physical location of your device. We may use your device's physical location to provide you with more accurately targeted communications regarding our Services. We also may share your device's physical location, as well as associated location information, with our marketing partners and other third parties that make Location-based Services available on our Services. You can opt not to share your device's location by just setting your device to that effect.
Third-Party Services
This Privacy Policy does not cover, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third-party supplier or intermediary, any third party operating any site or service to which the Services link, or any third party that includes a widget on the Services (for example, the Facebook Like button or share buttons). Links to our services shall not be construed as an endorsement of the linked site or service.
We do not control the information collection, use, disclosure, or security practices of other organizations, including Facebook, Apple, Google, Microsoft, or other developers of applications, providers of applications, social media platforms, operating system providers, wireless service providers, or manufacturers of mobile devices. As a user, by using our our services, you release us from any claims or damages or any action of the third-party services or our partners.